Yes. You only pay for what you truly need. If you prefer a full-stack support solution, Live Chat + Hero AI is the perfect combination. If you want only Hero AI, you can activate it even on the Free plan by simply purchasing the AI add-on. No forced bundles — full control over your costs.
Absolutely not. Suphero does not charge per usage, per conversation, or through hidden restrictions. Hero AI is sold as a standalone product, and everything else works exactly as listed in your plan. While competitors inflate bills with consumption-based models, Suphero gives you predictable, transparent pricing.
Yes — and it's absolutely worth it. In the Account > Plans section, switch your billing cycle from "Monthly" to "Yearly" and instantly unlock significant savings. Businesses planning long-term growth overwhelmingly choose annual billing for one reason: better ROI.
Because conversation-based pricing slows businesses down. Suphero eliminates that outdated model entirely. You get unlimited chats, unlimited customer interactions, unlimited growth. No cost anxiety — just pure scalability that puts you ahead of your competitors.
Sign up and enjoy a full 15-day trial of all Enterprise-level features — with zero risk and no credit card required. After the trial, your account automatically switches to the Free plan. Nothing to lose — everything to gain. Start in seconds.
Yes. Upgrade when you grow, downgrade when needed. Any changes become active in your next billing cycle, while your current premium features remain fully available. Total flexibility. Suphero grows exactly at your pace.
Absolutely. You can install the Suphero widget across multiple websites or stores and manage everything from one dashboard. All sites share the same default widget settings, but if you need different designs or behavior per site, our team can tailor a custom setup. A frictionless solution for businesses managing several brands.
Hero AI is an advanced AI-powered support assistant capable of resolving up to 70% of customer questions on its own. It learns from your websites, documents, FAQs, and real conversations — becoming smarter, faster, and more accurate over time. With industry-leading natural language understanding, Hero AI provides human-level responses 24/7. It cuts costs, never sleeps, and instantly boosts customer satisfaction.
Yes. Suphero supports education and social impact by offering 50% off for verified students and nonprofit organizations. Simply reach out to our support team to receive your discount code. Premium support shouldn't be a luxury — we make it accessible.
Live Chat: Real-time support powered by your human team. Full control and personal engagement with customers. Hero AI: Fully automated AI assistant capable of answering complex questions. Learns your content and provides personalized, natural-language responses. Works 24/7 with zero fatigue. The best choice? Both. Let Hero AI handle repetitive queries while your team focuses on meaningful conversations. Lower costs, faster replies, happier customers.
Every new Suphero account starts with 100 free Hero AI responses. When you upgrade to any Hero AI plan, your response limit automatically refreshes every 30 days from the moment of purchase. Always ready, always refreshed — your AI assistant stays fully powered.
