Core Services

Minor issues
Name
Availability - Last 30d i
Median Response Time - Last 24h
Chat API
Socket Server
Widget API

AI Services

Minor issues
Name
Availability - Last 30d i
Median Response Time - Last 24h
Hero AI Service

Infrastructure

Minor issues
Name
Availability - Last 30d i
Median Response Time - Last 24h
Dashboard
Message Queue
Database
Authentication
File Storage

Analytics & Monitoring

Minor issues
Name
Availability - Last 30d i
Median Response Time - Last 24h
Analytics Service

Incidents

2026-06-03
Resolved 23:13
Socket Server - Connection Issues
The issue has been fully resolved. All socket connections are now stable and operating normally. We will continue to monitor the system.
Root Cause: A memory leak in the connection pooling service caused gradual degradation of socket performance.

Resolution: Our team deployed a patch to fix the memory leak and restarted affected services. All connections have been restored.

Impact: ~2.3% of users experienced brief connection delays (avg. 3.2 seconds). No data was lost.
Read full incident report
Investigating 23:10
Our team is currently investigating intermittent connection issues with the Socket Server. Some users may experience delayed message delivery or connection drops. We are analyzing server logs and monitoring tools to identify the root cause.
Identified 23:07
We have identified an issue affecting Socket Server connectivity. A memory leak in the connection pooling service is causing performance degradation. Our engineering team is preparing a fix.
2026-06-02
No incidents
2026-06-01
No incidents
2026-05-31
No incidents
2026-05-30
No incidents
2026-05-29
No incidents
2026-05-28
No incidents